We guarantee all our products to be brand new and fully as described. We ship no blemishes, seconds, or any inferior variations.We guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this form...
Shipping Policy
All of our products are shipped within 5-7 business days. Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order.Our current delivery area is to the United States and Canada. If you wish delivery to any where outside of this zone, please contact us.
We try to minimize your delivery fees wherever possible. Wherever possible, we'll have items shipped to you directly from our supplier in order to avoid cross-border charges.
You'll also notice that in some cases we will refer you directly to our affiliate for order processing. In that instance, the delivery, shipping and guarantee policies in effect are those of the affiliate that you purchase directly from.
Return Policy
We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. Simply return the item to us within 30 days via insured parcel post or UPS to...Special Need Productsc/o Random Acts Inc.22 Katherine Rd. Toronto, Ontario M3K 1H9 Canada
Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 20% re-stocking fee will be applied towards your refund.
